To address public complaints, the Sindh government has activated a Public Complaint Cell at the Chief Minister Secretariat in Karachi.
Ministers, advisors and spokespersons have been given specific duties under this initiative so citizens can obtain immediate assistance.
The cell will be open daily from 9:00 a.m. to 5:00 p.m., enabling residents to bring their issues directly to government representatives.
A published roster assigns senior provincial ministers to attend on set days, including Sharjeel Inam Memon, Local Government Minister Syed Nasir Hussain Shah, Saeed Ghani and Dr. Azra Fazal Pechuho.
Karachi’s Mayor and other key officials and spokespersons will also serve at the cell.
A monitoring system has been introduced to ensure complaints are handled promptly, reinforcing an open-door policy at the Chief Minister Secretariat.
The initiative is intended to deliver quick relief to citizens and promptly address their concerns.